This policy applies to the site: https://almatraveltour.com
Your privacy is of the utmost importance to Almatraveltour, which is responsible for this site.
- How your personal information is collected and processed. Personal information includes any information that may identify you. This includes your first and last name, age, postal address, e-mail address, location and IP address. “Personal information” is also used synonymously with “personal data” within the meaning of European Regulation 2016/679 ;
- What are your rights regarding this information?
- Who is responsible for processing the personal information collected and processed ;
- To whom this information is sent ;
- Eventually, the site’s policy on cookies.
- This policy complements the legal notices available to users.
Collection of personal information
We collect the following personal information:
- Personal information provided by visitors
The personal information we collect is gathered through the methods described below, in the “Forms and methods of collection” and following sections.
- Information collected automatically
We automatically collect certain information when you interact with our website. This information includes your browser type, operating system and browsing information, but we cannot identify who you are.
Forms and collection methods
Your personal information is collected through the following methods:
- Contact form
- Google Analytics(Learn more about Google Analytics privacy practices.)
We use the information collected for the following purposes:
- Statistics
- Contact
- Website management
When you purchase on our website, we will ask you to provide information including your name, billing address, delivery address, e-mail, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used for :
- Sending information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligation, such as tax calculation
- Improve our store offers
- Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-fill the order validation for future orders.
We generally store your information for as long as we need it for the purposes for which we collect and use it, and we are under no legal obligation to continue to do so.
We also store comments or notices, if you choose to send them.
Log files and cookies
We collect certain information through logfiles andcookies . These files enable us to process traffic statistics and information, facilitate navigation and improve our service for your convenience.
Under the General Data Protection Regulation (European Regulation 2016/679), for the use of cookies involving the storage and analysis of personal information, your consent is necessarily requested.
Furthermore, this consent is considered valid for a maximum period of thirteen (13) months. At the end of this period, we will again ask for your permission to store cookies on your hard drive.
Description of cookies used by the site
This mainly concerns the following information:
- Products you’ve seen
- Delivery address
- IP address
- Current language
- Operating system
- Visited pages and queries
The use of such files enables us to achieve the following objectives:
- Improved service and personalized welcome
- Statistical studies
Opposition to the use of cookies by the site
You can prevent these cookies from being saved by configuring your browser.
If you decide to deactivate cookies, you will then be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be our fault.
Sharing personal information
Personal information collected by the site is not transmitted to any third party and is processed solely by us.
Retention period of personal information
The person responsible for processing personal information will keep all personal information collected on the site’s computer systems under reasonable security conditions for a period of : 3 years.
Hosting personal information
Our website https://almatraveltour.com is hosted by infomaniak :
- Registered office: Rue Eugène-Marziano 25, 1227 Geneva, Switzerland
- Telephone number: +41.22.820.35.44
Person responsible for processing personal information
The person responsible for processing personal information
- by e-mail: almatraveltour@gmail.com;
The data controller is responsible for determining the purposes and means of processing personal information.
Obligations of the data controller
The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge and to respect the purposes for which the information was collected.
In addition, the data controller undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for the data controller.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.
Right of objection and withdrawal
You have the right to object to the processing of your personal data by the site (“right to object”). You also have the right to request that your personal data no longer appear, for example, on a mailing list (“opt-out”).
In order to object to the processing of your personal data or request the removal of your personal information, you must follow the “How to exercise your rights” procedure below.
Right of access, rectification and deletion
You can view, update, modify or request the deletion of your personal information by following the “How to exercise your rights” procedure below.
How to exercise your rights
- by e-mail: almatraveltour@gmail.com;
Cookies
If you leave a comment on our site, you will be asked to save your name, e-mail address and site in cookies. This is for your convenience only, so that you don’t have to enter this information if you post another comment later. These cookies expire after one year.
If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.
WPML
WPML uses cookies to identify the visitor’s current language, the language last consulted and the language of users who have logged on.
When you use the plugin, WPML will share data about the site through Installer. No data relating directly to the user will be shared.
E-mails and MailPoet newsletter
If you have subscribed to our newsletter or if you are a member of our site (you can log in) or if you have made a purchase on our site, there is a good chance that you will receive e-mails from us.
We will only send you e-mails that you have agreed to receive, or that relate to the services we provide.
To send you e-mails, we use the name and e-mail address you have provided. Our site also stores the IP address you used when you signed up for the service to prevent abuse of the system.
This site may send e-mails via the MailPoet sending service. This service allows us to track the clicks and openings of our e-mails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this site, with the exception of e-mail addresses.
Below is a list of cookies that may be generated by MailPoet (note that some cookies are only used when WooCommerce is installed and activated):
Cookie Name: mailpoet_page_view
Cookie expiration: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.
Cookie name: mailpoet_revenue_tracking
Cookie expiration: 14 days.
Cookie description: The purpose of this cookie is to track which newsletters sent from your site were clicked on and resulted in a purchase in your WooCommerce store.
Cookie name: mailpoet_subscriber
Cookie expiration: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It’s used when he logs in, registers in a form, confirms a newsletter subscription, or places an order via WooCommerce.
Note: The user must have accepted and have a confirmed subscription.
Cookie Name: popup_form_dismissed_{$formId}
Cookie expiration: the expiration date varies and can be set per form.
Cookie description: The purpose of this cookie is to track whether a user has previously rejected a specific form, preventing the form from being displayed again until the cookie expires. It applies to popup, sliding and fixed forms.
General principles for the collection and processing of personal data under European Regulation 2016/679
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal information respects the following principles:
Legality, fairness and transparency: your personal information can only be collected and processed with your consent. Whenever personal information is collected, it will be indicated that your personal information is being collected and for what purposes your personal information is being collected; Limited purposes: the collection and processing of personal information is carried out to meet one or more of the purposes identified in this privacy policy; Minimization of the collection and processing of personal information: only the personal information necessary for the proper execution of the purposes pursued by the site is collected; Retention of personal information reduced in time: personal information is kept for a limited period of time of which you are informed; Integrity and confidentiality of personal information collected and processed: the person responsible for processing personal information undertakes to guarantee the integrity and confidentiality of personal information collected. In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal information may only take place if it complies with at least one of the conditions listed below:
- You have expressly consented to the processing ;
- Processing is necessary for the performance of a contract;
- The processing is required by law;
- The processing is justified by the need to safeguard your vital interests or those of another natural person;
- Processing may be necessary for the performance of a task in the public interest or in the exercise of official authority;
- The processing and collection of personal information is necessary for the legitimate and private interests pursued by the party responsible for processing the personal information or by a third party.
Additional rights under European Regulation 2016/679
In accordance with European regulations concerning the processing of personal information, you also have the rights listed below.
In order for the data controller to process your request, you must provide the following information: your first and last name and your e-mail address.
The person responsible for processing personal information is required to reply within a maximum of thirty (30) days.
Right not to be subject to a decision based exclusively on an automated process
In accordance with the provisions of European Regulation 2016/679, you have the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning you or significantly affects you in a similar way.
Right to appeal to the competent authority
In the event that the data controller decides not to respond to your request and you wish to challenge this decision, or if you believe that one of your rights listed above has been infringed, you are entitled to take your case to any competent court.
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
- SSL (Secure Sockets Layer) protocol
- Access management – authorized person
- Automatic backup
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.
Conditions for modifying the privacy policy
This privacy policy can be consulted at any time at the following address: privacy policy
We reserve the right to make changes to ensure compliance with applicable law.
Consequently, you are invited to consult this privacy policy regularly in order to keep up to date with the latest changes.
Acceptance of the privacy policy
By browsing the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, particularly with respect to the collection and processing of your personal information and the use of cookies.
Legislation
We undertake to comply with the legislative provisions set out in :
General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46EC (General Data Protection Regulation) 2016/279.
This policy, published on March 27, 2024, was updated on March 27, 20245.