Terms and conditions of sale of products sold on Almatraveltour

Last update March 27, 2024.

General terms and conditions of sale with customer information

1. Scope of application

a. These terms and conditions apply to all orders and purchases made on the https://almatraveltour.com website , operated by Almatraveltour.

b. They involve the sale of physical products (printed photos in frames sent by Printful) and digital products (presets for photo retouching).

2. Contact information and service details

We can be reached as follows:

• E-mail: almatraveltour@gmail.com
• Directly via the contact form

3. Controls

You can place your order here:

• On the Internet: https: //almatraveltour.com

a. Contractual information is presented in French and will be confirmed at the latest when your order is validated.

b. Almatraveltour reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

4. Validation of your order

a. Any order placed on the https://almatraveltour.com website implies acceptance of these General Terms and Conditions. Any confirmation of an order implies your full acceptance of these terms and conditions of sale, without exception or reservation.

b. All the data provided and the recorded confirmation will constitute proof of the transaction.

c. You declare that you are fully aware of this.

d. Confirmation of the order will constitute signature and acceptance of the operations carried out.

e. A summary of your order information and these General Terms and Conditions will be sent to you in PDF format via your order confirmation e-mail address.

5. Awards

a. The prices of our products are indicated in Swiss Francs, inclusive of all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and exclusive of processing and shipping costs.

b. Customs duties or other local taxes or import duties or state taxes may be payable. Almatraveltour is not responsible for these rights and sums. You will be responsible for all such costs, both in terms of declarations and payments to the relevant authorities and organizations in your country. We advise you to check with your local authorities.

c. Almatraveltour reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.

d. Products remain the property of Almatraveltour until full payment has been received.

e. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products passes to you.

6. Payment terms and conditions

a. For international customers, applicable taxes and customs duties are the responsibility of the customer and are determined by the customs regulations of the destination country.

b. The fact of validating your order implies for you the obligation to pay the indicated price.

c. Payment is due at the time of order.

d. The customer is responsible for fulfilling the conditions required for successful payment by the chosen method of payment. These include, in particular, sufficient coverage of bank and other payment accounts, registration, legitimization and authorization with payment services, and transaction confirmation.

e. In the event that a payment cannot be made or is cancelled due to a lack of availability on the customer’s account, incorrect bank details or unjustified opposition on the part of the customer, the resulting costs are to be borne by the customer, provided that he is responsible for the failure or cancellation of the booking and that, in the case of a SEPA transfer, he has been informed of the transfer in good time (so-called “pre-notification”).

f. Insofar as the seller assigns its right to payment vis-à-vis the customer to payment service providers, payment can only be made to the relevant payment service provider with discharge effect. The seller’s contractual obligations towards the customer, in particular performance and warranty obligations, compliance with revocations and ancillary contractual obligations, remain unaffected by the assignment.

g. The following payment methods are available to the customer:

h. Credit card payment – When customers place their order, they provide their credit card details. The customer’s credit card will be debited immediately after the order has been finalized and after the customer has been authorized as the legitimate cardholder.

7. Delivery, availability of goods

a. Delivery of physical products is handled by Printful and is available internationally.

b. Delivery costs and estimated delivery times are indicated when the order is placed.

c. For digital products, a download link is provided to the customer after payment.

8. Copyright and right of use

a. The products sold by the seller are protected by intellectual property law (in particular trademark and copyright law). The rights of use and exploitation are held by the seller, respectively by the holders of the respective rights. Customers agree to recognize and respect these intellectual property rights.

b. The customer obtains the simple right to use the products purchased for the purposes specified in the contract. Furthermore, the use and exploitation of the products are not authorized. In particular, the seller’s products protected by copyright may not be reproduced, distributed, made available to the public or to third parties or in any other way on the Internet or intranets. Public reproduction, duplication or further publication are not part of this contract and are therefore prohibited. Copyright notices, trademarks and other legal notices may not be removed from the products unless this is necessary for the use of the products in accordance with the contract or is permitted by law.

c. If products are subject to a specific license, customers will be informed of the license. In this case, the provisions of the user license apply before these GTC.

9. Right of withdrawal and returns

a. For physical products, customers have the right to return the product under the conditions specified on the Printful website. All products sent to us are marked with Printful’s return address, Printful return policy.

b. Digital products (photo editing presets) are generally not eligible for return or refund due to their intangible nature, unless otherwise stated.

10. Warranty and claims

a. Physical products are subject to Printful‘s warranty. Details of this warranty and claims procedures are available on their website.

b. For digital products, Almatraveltour guarantees their functionality as described on the site, with specific support and update conditions if applicable.

11. Changes to the GTC

Almatraveltour reserves the right to modify these terms and conditions at any time. The new terms and conditions will apply as soon as they are published on the site.

12. Applicable law and jurisdiction

a. In the event of a dispute, we will endeavor to resolve it amicably before resorting to legal action.

b. These GTC are governed exclusively by Swiss law.

c. Should any provision of these terms and conditions of sale be or become invalid, the validity of the remaining provisions shall remain unaffected. In place of the provision that has lapsed, a provision that comes as close as possible to the economic content of the lapsed provision will apply.